CMHA Kelowna

Supporting a Mentally Healthy Kelowna

PEER SUPPORT LEAD

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WHO IS A PEER SUPPORT LEAD WITH CMHA KELOWNA?

CMHA Kelowna is a community and regional leader in peer support service delivery and development of policy, practice, training and tools. Building from this strong foundation, the Peer Lead is responsible for the delivery of Peer Support Programming, Peer & Practice School and the ongoing growth and enhancement of peer empowerment, engagement and support within CMHA Kelowna & district. The Peer Lead promotes the principles of peer support which guide all CMHA Kelowna Wellness Programs:

    • Hope and recovery
    • Self-determination and equality
    • Empathic and equal relationships
    • Dignity, respect and social inclusion
    • Integrity, authenticity, and trust
    • Health and wellness
    • Lifelong learning and personal growth

This role offers 35 hours per week, including occasional evening and weekend courses

WHAT IS A PEER SUPPORT LEAD RESPONSIBLE FOR?

  • Work closely with the Wellness Development Centre and the Discovery College Lead to support the integration of peer support within the Wellness Development Centre and Discovery College
  • Seek opportunities to strengthen, grow and enhance peer support, empowerment and engagement within CMHA Kelowna (e.g. Foundry, supportive housing programs, homelessness services) and within the Central Okanagan district
  • Coordinate and facilitate the Peer & Practice School:
    • Promote & Recruit 3 targeted streams:
      • individuals with lived experience
      • loved ones: parent/family/friend
      • helping professionals
    • Arrange training schedule, space, registration
    • Deliver training and book guest facilitators
    • Assess readiness/fit to continue as Peer Supporter volunteers
    • Facilitate orientation of new volunteers
    • Coordinate practicum opportunities
    • Organize graduation
  • Co-production and creation of new courses
  • Facilitate courses within Discovery College, and other community settings needing mental health education and training
  • Enhance volunteer Peer Supporter personal empowerment and growth, leadership skills, positive interpersonal relationships and communication through activities, workshops, ongoing communication and other strategic approaches
  • Stay informed and maintain contact with key community supports and services for Peer Supporter volunteers and peers to ensure quality care on an as needed basis
  • Promote peer support, the Peer Support Program and Peer & Practice School within the community and market for participant involvement
  • Stay attuned to peer support advancements, research, policy, innovation and promising practices locally, provincially, nationally and globally
  • Support with other education initiatives including internal training, creation of Learning Moments, and the What Really Works Podcast
  • Assist with Wellness Development activities
  • Comfortable working online and in-person
  • Measure and report program performance of Peer & Practice School and Peer Support Program and ensure continual improvement
    • Collect and record data (quantitative and qualitative)
    • Prepare a variety of reports including quarterly, biannual, annual and impact reports

YOUR STRENGTHS & EXPERIENCE:

  • Diploma/Degree in Human/Social Services plus two (2) years’ recent related experience working with individuals with mental health and substance use issues/or an equivalent combination of education, training and experience
  • Knowledge of the principles of recovery and willingness to share their own personal recovery journey
  • Knowledge of peer-run programs and understanding of the value of peer/client involvement
  • Demonstrated ability to work with diverse populations and to recognize and respond appropriately to the needs of peers and consumers
  • Demonstrated ability to plan, coordinate and co-lead training sessions
  • Skilled in facilitation and public speaking
  • Ability to communicate effectively both verbally and in writing
  • Ability to work both independently and collaboratively as a member of a team
  • Ability to problem-solve and take initiative
  • Ability to deal with others effectively and resolve conflict
  • Lived/living experience with mental illness/substance use and recovery
  • Highly compassionate and excellent attention to detail
  • Proof of COVID-19 vaccination is required.

WHO IS CMHA…?

At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are looking for someone who shares our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. Like what you hear…fantastic, check us out: www.cmhakelowna.org

CMHA KELOWNA OFFERS YOU…

  • A competitive wage
  • All of the other Dental, Health & EAP Benefits
  • 3 weeks vacation
  • 12 sick days per year
  • RRSP matching program
  • A work life balance that actually works with you
  • A culture that embodies ‘walk the talk’ from our Leadership Team
  • As a non-profit, we definitely do NOT have foosball and free snacks, but what we DO have, is the ability to empower our teams, be a part of something bigger…and learning and growing in an organization that fosters transparency and trust. 

To apply for this exciting role, please forward a cover letter and resume by November 26, 2021 to John West, Human Resources Coordinator, at [email protected] or through Indeed here.

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna, that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical appearance. These values are embedded in the work CMHA Kelowna does every day.

 

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.

IT Technician

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WHO IS AN IT TECHNICIAN?

The IT Technician at CMHA Kelowna is an integral part our operations team and the go to person for all things technical. You will be exposed to all aspects of the organizations technology and use your expertise to resolve hardware, software and network problems. This is a perfect position for an outgoing, customer service focused technical support professional that enjoys training and has a desire to support the organizations IT goals.

This is a full-time position offering 37.5 hours per week, Monday to Friday.

PRIMARY DUTIES & RESPONSIBILITIES:

  • Maintain phone and computer systems and networks to optimize performance
  • Hardware and Software installations – setting up phones, computers and peripheral devices
  • Identify and provide IT support, training, orientation and guidance to all organization users
  • Perform troubleshooting to diagnose and resolve problems
  • Develop and implement file storage and security protocols
  • Identify phone, computer and network equipment needs
  • Support ergonomic designs of workspaces to provide efficient and healthy work environments
  • Develop and maintain records of hardware and software inventory, manage software licensing and follow proper procedures for disposal of electronic assets
  • Assist in the development of electronic systems to support asset management
  • Assist with maintaining information security
  • Maintain accurate records/logs of repairs and maintenance schedule
  • Perform other duties as assigned 

REQUIREMENTS OF AN IDEAL CANDIDATE:

  • Proven working experience as an IT Technician or relevant position
  • Demonstrated diagnostic and problem solving skills
  • Excellent written and verbal communication skills with proven ability to communicate effectively with a diverse range of audiences
  • Demonstrates great customer service skills, listens carefully and exercises patience
  • Outstanding attention to detail, organizational and time-management skills
  • Demonstrated ability to develop options and/or recommendations to resolve issues
  • Good knowledge of internet security and data privacy principles
  • Proven discretion and confidentiality of personal information
  • Sufficient physical strength and ability to lift and handle computer equipment and a valid BC driver’s license
  • Certification as IT Technician will be an advantage
  • Must provide proof of full vaccination

YOU ARE:

  • Flexible, adaptable, thrive in a fast paced environment
  • Hungry for growth and challenge to keep you at the top of your game
  • A team player who thrives on contributing to team success
  • Results-driven and self-motivated

CMHA KELOWNA OFFERS YOU…

  • A competitive salary
  • All of the other Dental, Health & EAP Benefits
  • 3 weeks of vacation
  • 12 sick days per year
  • RRSP matching program
  • A work life balance that actually works with you
  • A culture that embodies ‘walk the talk’ form our Leadership Team
  • As a non-profit, we definitely do NOT have foosball and free snacks, but what we DO have, is the ability to empower our teams, be a part of something bigger…and the opportunity to explore and grow in an organization that fosters transparency and trust.

To apply for this exciting role, please forward a cover letter and resume by November 15, 2021 to John West, Human Resources & Employee Experience Coordinator at [email protected]  or apply through Indeed here.

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna, that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical appearance.

These values are embedded in the work CMHA Kelowna does every day.

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.

Health Care Worker – Ellis Place

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WHO IS A HEALTH CARE WORKER WITH CMHA KELOWNA?

As part of the team within CMHA Kelowna Supportive Housing, the Health Care Worker will promote and maintain the health, safety, independence, comfort and well-being of individuals and families. This position will focus on assisting individuals in activities of daily living with attention to their physical health, hygiene and home health. The Healthcare worker will support in accessing and connecting individuals to meet their physical health goals. The Health Care Worker will provide personal care assistance and services in a caring manner that recognizes and supports the unique needs, abilities and backgrounds of the program participants.

This role is permanent full-time, offering 37.5 hours per week at our Ellis Place location.

WHAT IS A HEALTH CARE WORKER RESPONSIBLE FOR?

  • Recognizes and responds to the client`s specific needs with a particular focus on individuals experiencing mental health and substance use needs.
  • Recognizes the effect of illness, stress and disability on program participants.
  • Uses knowledge of the aging process and the impacts of mental health and substance use as it relates to an individuals physical health and chronic conditions to provide safe competent care.
  • Provides individualized age appropriate client-centered care, with a focus on physical, psychological, social, emotional cognitive, cultural and spiritual support.
  • Demonstrates an ability to plan and implement care based on the client’s health status; physical, emotional, social and spiritual well-being; and to take action in collaboration with the team and community supports.
  • Provides individualized client-centered care to support the client’s requirements for activities of daily living to be met (e.g. hygiene, oral care, nutrition, rest, and mobilization).
  • In accordance with the plan of care assists with specific tasks related to medication administration in accordance with established policy. The Health Care Worker will work closely with local pharmacists, prescribers and care teams to support in the individuals goals related to medication.
  • Supports in advocating, accessing, connecting and engaging with medical professionals in the community as per the established care plan.
  • Provides minor wound care as per treatment plan and in collaboration with community partners
  • Demonstrates an ability to care for individuals with cognitive challenges including dementia and delirium
  • Appropriately communicates information about the program participants needs while respecting confidentiality and legally regulated requirements
  • Recognizes and demonstrates an understanding of the role of the Health Care Worker within the team and with the program participants’ community supports.
  • Recognizes and responds to potential risks such as falls, suicide, and choking. 

YOUR STRENGTHS & EXPERIENCE:

  • A degree or diploma from a recognized Health Care Aide Program/Human Service Work, or an equivalent combination of education, training and experience
  • A minimum of one (1) year of recent job-related experience
  • Knowledge and experience working with marginalized and vulnerable populations, in particular those that have experienced homelessness, including individuals experiencing mental health and/or substance use issues
  • Must be able to clear a Criminal Record Check, Vulnerable Sector
  • Valid Level 1 First Aid with CPR
  • Class 5 driver’s license, clean driver’s abstract, applicable liability insurance, and access to vehicle for work purposes
  • Contingent upon proof of COVID-19 immunization

WHO IS CHMA KELOWNA…?

At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are looking for someone who shares our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. Like what you hear…fantastic, check us out: www.cmhakelowna.org 

CMHA KELOWNA OFFERS YOU…

  • A competitive wage of $23.27/hr
  • All of the other Dental, Health & EAP Benefits
  • 3 weeks vacation
  • 12 sick days per year
  • RRSP matching program
  • A work life balance that actually works with you
  • A culture that embodies ‘walk the talk’ from our Leadership Team
  • As a non-profit, we definitely do NOT have foosball and free snacks, but what we DO have, is the ability to empower our teams, be a part of something bigger…and learning and growing in an organization that fosters transparency and trust.

To apply for this exciting role, please forward a cover letter and resume by November 12, 2021 to John West, Human Resources Coordinator, at [email protected] or apply through Indeed here.

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna, that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical appearance. These values are embedded in the work CMHA Kelowna does every day.

 

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.

WHO WE ARE



WHAT WE DO



GET INVOLVED



CONTACT

CMHA Kelowna
504 Sutherland Avenue, Kelowna, BC. V1Y 5X1
Phone: 250-861-3644
Fax: 250-763-4827


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