Supportive Housing Manager

CMHA Kelowna is seeking a talented individual to join our Supportive Housing team. This team is focused on assisting citizens of the Central Okanagan who have experienced chronic homelessness or are at significant risk of homelessness.

This role is 37.5 hours per week, generally Monday-Friday from 8:30am-4:00pm, but evening and weekend work is likely to be required.

WHO IS A SUPPORTIVE HOUSING MANAGER?

The Manager of Supportive Housing ensures that staff are trained, supported, and guided to achieve the best possible standards of practice. As a part of the CMHA program leadership team, the Manager performs administrative duties including policies and procedure development and implementation and maintains a strong link between front line service and organizational planning and visioning that is consistent with the overall values and strategic directions of CMHA Kelowna.

The Supportive Housing Manager will oversee a portfolio of housing within CMHA Kelowna that currently includes:

• Willowbridge
• Heath House
• Gordon Place
• Ellis Place
• McCurdy Place

WHAT DOES A SUPPORTIVE HOUSING MANAGER DO?

• Supervises, provides guidance to, and consults with Team Lead staff on a regular basis by performing duties such as assigning work, providing feedback and evaluation, determining training requirements, orienting new staff, and maintaining timekeeping and attendance
• Develops, implements, and evaluates strategic plans, goals, and objectives for housing programs.
• Ensures that all Supportive Housing sites have consistent policies and procedures are in place, and being followed. Reviews/revises policies in conjunction with Senior Leadership based on identified needs and
• Performs budget duties such as developing budget submissions, exercising signing authority, monitoring expenditures, following up on anomalies, and taking action to resolve problems.
• Works in collaboration with all sites in the development of case management plans. Supports in decision making regarding housing allocation and/or ending of residency including as a member of the local
• Supports team leads and staff where immediate or urgent response is required such as critical incidents and/ or problematic
• Performs public relations and liaison activities with community groups, community partners.
• Implements and evaluates programs and
• Consults with community groups and health care professionals to identify trends, needs, and priority health
• Works in collaboration with site team leads to resolve staffing problems, including calling in staff to ensure appropriate staffing
• Participates in recruitment and selection of staff by performing duties such as screening applicants, participating on interview panels, providing input into the development of interview questions, and making hiring
• Performs other related duties as

YOUR STRENGTHS AND EXPERIENCE:

• Diploma/degree in a relevant discipline (social/human services, management, leadership),
• A minimum 3 years of experience in a management/leadership role
• Direct working experience in the Supportive Housing and Homelessness sector, with a well-rounded understanding of current best practices and the evidence base in serving individuals experiencing, or at-risk of, homelessness
• Strong organizational, people, and writing skills

CMHA KELOWNA OFFERS YOU…

• A competitive wage
• All of the other Dental, Health & EAP Benefits
• 3 weeks of vacation
• 12 sick days per year
• RRSP matching program
• A work life balance that actually works with you
• A culture that embodies ‘walk the talk’ form our Leadership Team
• As a non-profit, we definitely do NOT have foosball and free snacks, but what we DO have, is the ability to empower our teams, be a part of something bigger…and learning and growing in an organization that fosters transparency and

To apply for this exciting role, please forward a cover letter and resume to John West, Human Resources Coordinator, at [email protected] by October 1, 2021.

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna, that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical appearance. These values are embedded in the work CMHA Kelowna does every day.

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.