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Home » Archives for Jessica Samuels » Page 3

Human Resources & Employee Experience Manager

October 7, 2021 By Jessica Samuels Leave a Comment

WHO IS A HUMAN RESOURCES & EMPLOYEE EXPERIENCE MANAGER?

The Human Resources & Employee Experience Manager at CMHA Kelowna is an integral part our Leadership team and the go-to person for all things employee related.  You are responsible for planning, developing, designing and implementing a range of programs and processes related to recruitment, retention and total rewards for all employees and volunteers at CMHA Kelowna. The incumbent will leverage their knowledge of strategic workforce planning to elevate our recruitment and sourcing initiatives to attract talent, create an exceptional candidate experience, and build a sustainable talent pipeline.

Who is CMHA Kelowna? We are an innovative, fast moving, pragmatic and compassionate organization, and a leader in the social services sector.  Our organizational culture is at the heart of who we are and what we do, while we manage a multi-site and hybrid remote work environment for approximately 160 diverse employees and many incredible volunteers. Being a part of our team means you are driven, creative and organized, passionate and experienced.  Human Resources & Employee Experience Manager must be able to “walk the talk” and set the example as a leader of a mentally healthy workplace particularly while navigating fluctuations in the labour market and responses to the global pandemic.

The Human Resources & Employee Experience team plays a critical role in CMHA Kelowna’s success. The amazing people who work at CMHA Kelowna are our most important asset.  Our HR & EE Manager will have the privilege to be a key part of ensuring our teams are productive, connected, work in a healthy and safe environment, and proud of what they are doing.  

WHAT DOES A HUMAN RESOURCES & EMPLOYEE EXPERIENCE MANAGER DO?

  • Develop and implement HR strategies and initiatives aligned with CMHA Kelowna’s Mission, Vision and Values that promote equity, diversity and inclusivity.
  • Bridge management and employee relations by addressing any issue that requires guidance and coaching
  • Oversee and participate in the recruitment and selection process for all positions in the organization
  • Support current and future business needs through the development, engagement, motivation and retention of our amazing team
  • Develop and monitor overall HR strategies, systems, policy and procedures across the organization
  • Nurture a positive working environment for the HR team and be a dynamic culture creator
  • Oversee and manage performance improvement processes
  • Maintain and advance our compensation program so that it reflects an organization grounded in supporting the psychological health and safety of our teams.
  • Ensure legal compliance/Employment Standards/Human Rights throughout human resource management
  • Identify employee training, learning and development needs and source, design and implement engaging solutions

REQUIREMENTS OF AN IDEAL CANDIDATE:

  • Proven working experience as a HR Manager or other leadership role that has direct Human Resources experience.
  • People oriented, culture focused and critical thinker
  • Experience working with Human Resources Information Systems and databases (Preferably Payworks HRIS)
  • Ability to think laterally and strategically. Demonstrated ability to architect an HR strategy, as a component of our overall organizational strategies.
  • Excellent active listening, negotiation and relationship building skills
  • Provide leadership in enhancing and implementing our Occupational Health and Safety protocols, policies, procedures and practices.
  • Provide continuous COVID-19 information and direction for each of our locations, maintaining a strict level of compliance
  • In-depth knowledge of BC labour and human rights laws and HR best practices
  • Demonstrated experience in non-profit/community social service workplaces is an asset
  • Experience with dynamic work environments, including organizations with multiple worksites and hybrid-remote models
  • Excellent computer skills, proficient in MS Office suite and Google Docs
  • Excellent interpersonal skills, organizational and communication skills, and ability to operate independently

MINIMUM EDUCATION & EXPERIENCE REQUIRED: 

You have:

  • Degree in Human Resources or related field
  • CPHR designation, or active candidate preferred
  • Minimum 3 years proven experience as a Manager / Leader
  • Knowledge and experience in the practical implementation of the most current WorkSafeBC and Occupational Health & Safety standards, reporting and claims
  • Experience in a hybrid work environment

You are:

  • Flexible, adaptable, thrive in a fast paced environment
  • Hungry for growth and challenge to keep you at the top of your game
  • A team player who thrives on contributing to team success
  • Results-driven and self-motivated

CMHA KELOWNA OFFERS YOU…

  • Dental Care
  • Extended Health Care
  • Vision Care
  • 3 weeks of holidays
  • Generous sick time allocation
  • RRSP Matching Program

To apply for this exciting role, please forward a cover letter and resume to John West, Human Resources & Employee Experience Coordinator at [email protected] by October 18, 2021 or apply through Indeed here.

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna, that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical appearance. These values are embedded in the work CMHA Kelowna does every day.

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.

Filed Under: Careers Tagged With: CMHA jobs, CMHA Kelowna jobs, employee experience manager, HR Manager, Human Resources jobs, mental health jobs

Supportive Housing Team Lead – Heath House (Temporary)

October 1, 2021 By Jessica Samuels Leave a Comment

CMHA Kelowna is hiring a Team Lead for our Heath House Supportive Housing Facility. This is a temporary, full-time position offering 37.5 hours per week. This role will be a 6 month term.

WHO IS A SUPPORTIVE HOUSING TEAM LEAD?

The Supportive Housing Team Lead engenders positive energy, creativity and teamwork among employees and provides a psychologically healthy and safe workplace. The Team Lead ensures that staff are trained, supported, and guided to achieve the best possible standards of practice. The Team Lead performs administrative duties including program related policy and procedure development and implementation.

WHAT DOES A SUPPORTIVE HOUSING TEAM LEAD DO?

  • The Supportive Housing Team Lead will implement programs to meet pre-established goals and objectives, including determining methods of operating and evaluating the program;
  • Supervise staff by performing duties such as assigning work, providing feedback and evaluation, determining training requirements, orienting new staff, and maintaining timekeeping and attendance records as well as resolve staffing issues;
  • Develop and foster a cohesive team environment through regular meetings, activities and ongoing team development;
  • Assists in recruitment and selection of staff by performing duties such as reviewing applications;
  • Providing input into the development of interview questions, and participating on interview panels;
  • Assist in the preparation of the budget for assigned programs and/or services, monitor and authorize budgeted expenditures, and assist with financial reports and payments;
  • Participate in case planning with residents and/or healthcare providers to meet the needs of the participants and advocate for participants by problem solving in areas such as financial assistance and accessing community resources.
  • Advocates for participants by problem solving in areas such as financial assistance, accessing community resources, and obtaining volunteer placements. Provides crisis intervention in situations such as medical emergencies and client disputes;
  • Reviews and maintains related documentation such as quarterly and annual reports;
  • Acts as a liaison with community agencies, and promotes and encourages community involvement in the program;
  • Acts as a representative for Heath House and CMHA with community members impacted by or commenting on the operations of the housing site, ensuring respectful and productive relationships and communication.
  • Performs public relations and promotion activities such as preparing public relations material and advertisements, liaising with community groups;
  • Consults with community groups and professionals to identify trends, needs, and priority health issues. Maintains contact with community groups and volunteer organizations to promote interest, participation, and support for the program;
  • Attends the monthly Community Advisory Committee (CAC) meetings facilitated by the funder and maintains regular and open communication with CAC members;
  • Performs other related duties as assigned.

YOUR STRENGTHS & EXPERIENCE:

  • Degree or Diploma in Social Services or related field;
  • A minimum of 2 years recent, related experience in management;
  •  Experience with Supportive Housing an asset;
  • Ability to work with marginalized populations;
  • Leadership skills;
  • Ability to communicate effectively, both verbally and in writing;
  • Ability to work independently and in cooperation with others;
  • Ability to operate related equipment;
  • Ability to plan, organize, and prioritize;
  • Ability to establish and maintain rapport with participants;
  • Ability to observe and recognize changes in participants;
  • Ability to supervise;
  • Ability to analyze and resolve problems;
  • Ability to assist participants with money management;
  • Physical ability to carry out the duties of the position;
  • Class V BC Driver’s License;
  • Certificates in CPR and First Aid;
  • Other duties as required.

WHO IS CMHA KELOWNA?

At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are looking for someone who shares our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. Like what you hear…fantastic, check us out: https://cmhakelowna.org/

CMHA KELOWNA OFFERS YOU…

  • A competitive wage
  • All of the other Dental, Health & EAP Benefits
  • RRSP matching program
  • 3 weeks vacation
  • 12 sick days per year
  • A work life balance that actually works with you
  • A culture that embodies ‘walk the talk’ form our Leadership Team
  • As a non-profit, we definitely do NOT have foosball and free snacks, but what we DO have, is the ability to empower our teams, be a part of something bigger…and learning and growing in an organization that fosters transparency and trust.

To apply for this opportunity, please forward a cover letter and resume by October 8, 2021 to John West, HR Coordinator @ [email protected].

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna, that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical appearance. These values are embedded in the work CMHA Kelowna does every day.

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.

Filed Under: Careers (Internal)

CMHA recognizes National Day for Truth and Reconciliation

September 28, 2021 By Jessica Samuels Leave a Comment

CMHA, on the first National Day for Truth and Reconciliation, is taking time to reflect and act upon our responsibilities to dismantle the systemic racism and colonialism that continues to impact Indigenous peoples in Canada.

We recognize that systemic racism and colonialism continue to permeate our system of mental health care in this country. We are working to set new standards within our organization that seek to fully implement the 94 Calls to Action from the Truth and Reconciliation Commission, and particularly those calls for Indigenous mental health, healing and well-being.

The Canadian Mental Health Association is committed to working as allies with Indigenous mental health organizations to advocate for increased funding for Indigenous-led mental health services to advance reconciliation and to better support Indigenous communities.

We know that change begins from within. We must take steps to recognize the racist and colonial ways of thinking and working within our organization. We are committed to decolonizing our own practices and establishing new anti-racist and anti-oppressive ways of working.

It is not possible to grapple with or meaningfully recognize the systemic change we want to see and contribute to for Indigenous Peoples in Canada for one day a year. But, today, we take time to stand in proud solidarity with Indigenous mental health care providers and champions inside CMHA and beyond, and across Turtle Island. We commit to creating communities and systems that recognize and value Indigenous voices and rights.

*This article originally appeared on the CMHA National website.

Filed Under: News Tagged With: CMHA Indigenous, CMHA Kelowna Indigenous, September 30th, Truth and Reconciliation

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